Questions
Will an agent send things to my customers without me seeing them?+
Only what you approve in advance, like a first reply to a new lead using your templates. Quotes, review replies and anything unusual are drafts for you or your team to approve. You choose the rules, and you can change them any time.
What happens when an agent gets something wrong?+
AI agents make mistakes, so every agent is designed with a person in the loop for anything important, and every action is logged. We review the logs monthly and tune the agent, and you can pause any agent instantly.
What does the MCP connector actually do?+
MCP (Model Context Protocol) is a widely adopted standard for connecting AI apps to outside tools. A connector for your business lets someone using an AI app that supports MCP look up your services or start a quote request directly. It works today, but a customer has to add your connector in their app, so it's most useful for repeat business customers and partners.
Is my data safe?+
Agents only get access to the tools and data they need for their task. We use your existing accounts where possible, and you can revoke access at any time. Healthcare and other regulated businesses need extra safeguards, and we'll scope those with you before starting.
How does payment work?+
Setup is 50% to start and 50% at go-live. Monthly fees have a 3-month minimum, then run month to month. If an agent isn't earning its keep, you can cancel it after the minimum.
Can I combine agents with a website or VoiceMesh?+
Yes. Agents work best with a website from Systellect Web Services and a VoiceMesh voice agent, because they all share the same facts about your business and send leads to one place.
Which tasks could an agent take off your plate?
A free 30-minute discovery call to find the work that eats your time or leaks revenue, and whether an agent is the right fix.
Book a discovery callOr email info@systellect.com